Privacy Policy

Angeline's Inn  ·  Ontario, Canada

At Angeline's Inn, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's privacy legislation.

1. Information We Collect

We only collect personal information that is necessary to process and manage your reservation. This information is provided directly by you and may include:

  • Full name

  • Email address

  • Phone number

  • Mailing address (if provided)

  • Arrival and departure dates

  • Room preferences and special requests

  • Payment information (processed securely; we do not store full card details)

We do not use website analytics tools, cookies, or tracking technologies. We do not collect any information about visitors who simply browse our website without making a reservation.

2. How We Use Your Information

The information you provide is used solely for the following purposes:

  • Confirming and managing your reservation

  • Communicating with you about your stay (e.g., confirmation emails, updates, or changes)

  • Processing payment for your booking

  • Meeting any legal or regulatory obligations

We do not use your personal information for marketing purposes without your explicit consent, and we do not sell, rent, or trade your information to any third parties.

3. Sharing of Information

We may share your information only in the following limited circumstances:

  • Website platform: We use Squarespace to operate our website. Squarespace may process certain data as part of our website and contact forms in accordance with their own privacy policy.

  • Reservation management: We use Inn Style, a property management system, to process and manage reservations. Your booking details are handled through their platform in accordance with Inn Style's privacy policy.

  • Payment processing: Payment card information is handled by Stripe, a secure third-party payment processor. Stripe processes your payment data in accordance with their own privacy policy, available at stripe.com/en-ca/privacy. We do not retain full credit card numbers on our systems.

  • Legal requirements: We may disclose information if required to do so by law or in response to a valid legal request.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected — primarily the duration of your reservation and a reasonable period thereafter for accounting and legal record-keeping purposes. Once your information is no longer required, it is securely deleted or anonymized.

5. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, or loss. Our website is hosted on Squarespace, which maintains industry-standard security measures. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under Canadian privacy law, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of any inaccurate or incomplete information

  • Withdraw your consent to the use of your personal information (subject to legal or contractual limitations)

  • Ask questions about how your information is handled

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites (such as booking platforms or local attractions). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

8. Children's Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Angeline's Inn

433 Bloomfield Main St, Bloomfield, ON K0K 1G0

Email: hello@angelinesinn.com

Phone: (613) 393-3301

Effective Date: April 29, 2025  ·  Last Updated: April 29, 2025